Privacy Policy

Privacy Policy Statement

1. Scope of application and Privacy Policy

When you visit this website, various personal data is collected from you. The following notes provide a simple overview of what happens with your personal data. Personal data is any data with which you can be personally identified.

The protection of your personal data and privacy is of particular concern to us. We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations, the EU General Data Protection Regulation (“DSGVO” in German) and this privacy policy. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text. The present Privacy Policy Statement explains, which data we collect and what we use it for. It also explains, how and for what purpose this occurs.

We point out that data transmission over the Internet (e.g. in the communication by e-mail) can exhibit security gaps. A gapless protection of the data against access by third parties is not possible.

2. The body responsible for data processing on this website

Friederike Falb, Translations Texts Spanish English German, c/o BITS – Bühler Innovations- und TechnologieStartUps GmbH, Am Froschbächle 21,77815 Bühl, Germany; falb[at]translations-texts.de; +49 (0)1573 3326680; www.translations-texts.de.

The body responsible is the natural or legal person, who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses etc.).

3. Types of data collection

On the one hand, your data is collected by you communicating it to us by phone, e-mail or post.

Other data is collected automatically through the visit of the website by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter our website.

4. Purpose of the collection and processing or use of personal data

Part of the data is collected to guarantee error-free provision of the website. Other data may be used to analyze your user behavior.

5. Legal basis for the collection and processing of personal data

As a user of our website, you have the right any time, free of charge to request and receive information about the origin, recipient and purpose of your stored personal data (Art. 15 DSGVO, EU General Data Protection Regulation). You also have a right to request the correction, completion, blocking or deletion of this data (Art. 16 and 17 DSGVO). Furthermore you have the right to request under certain circumstances the restriction of the processing of your personal data (Art. 18 DSGVO). You also have the right to receive your personal data, that you have provided to us, in a structured, commonly used and machine-readable format or to request the transmission to another authority (Art. 20 DSGVO).

Many data processing operations are only possible with your express consent. If you have given your consent to data processing, you can revoke this consent at any time for the future (Art. 7 (3) DSGVO). For this purpose, an informal message by e-mail to us is sufficient. This has the consequence, that we ar no longer allowed to continue the data processing based on this consent for the future. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.

Furthermore, you are entitled to a right of complaint with the responsible supervisory authority (Art. 77 DSGVO).

For this purpose, as well as for further questions on the topics of personal data and data protection, you can contact us at any time at the address given above.

6. Duration of data storage and retention

If you contact us by e-mail, phone or post, your request including all out of it resulting personal data (name, request) will be stored, kept and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is carried out based on Art. 6 (1) (b) DSGVO (EU General Data Protection Regulation), as far as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all the remaining cases, the processing relies on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO), as far as this has been requested.

The data you send to us via contact requests will remain with us, until you request from us the deletion, withdraw your consent tot he storage or the purpose for the data storage no longer applies (e.g. after terminated processing of your request). Mandatory legal regulations – in particular legal retention time limits – remain unaffected.

7. SSL or TLS encryption

For security reasons and for protection of the transmission of confidential contents, this site uses a SSL or TLS encryption. An encrypted connection, you can recognize by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. As soon as the lock symbol is visible in your browser line, the data that you transmit to us cannot be read by third parties.

8. External hosting, provider, server log files

This website is hosted by an external service provider (hoster/ provider). The personal data collected on this website, is stored on the hoster’s servers. The provider automatically collects and stores informations in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address
  • Meta and communication data
  • Contact data
  • Names
  • Other data generated via a website

Basis for the data processing is Art. 6 (1) (f) DSGVO (EU General Data Protection Regulation), which permits the processing of data for the fulfillment of a contract or pre-contractual measures. The application of the hoster is carried out for the purpose of the fulfillment of the contract with our potential and existing customers (Art. 6 (1) (b) DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 (1) (f) DSGVO). Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data. In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster. A combination of this data with other data sources is not executed.

9. Cookies

Our Internet pages use so-called “cookies”. Cookies are small text files and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your end device, until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your end device when you enter our site (third-party cookies). These enable us or you the use of certain services of the third-party company.

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them. Other cookies serve to evaluate user behavior or to display advertising.

Cookies that are necessary for the performance of the electronic communication process (necessary cookies) or for the provision of certain functions desired by you (functional cookies) or for the optimization of the website (e.g. cookies for measurement of the web audience), are stored on the basis of Art. 6 (1) (f) DSGVO (EU General Data Protection Regulation), as far as no other legal basis is indicated. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. As far as a consent for the storage of cookies has been requested, the storage of the cookies in question is carried out exclusively on the basis of this consent (Art. 6 (1) (a) DSGVO); the consent is revocable at any time.

You can set your browser so, that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. In case of the deactivation of cookies, the functionality of this website may be limited.

10. Google Fonts

Possibly this site uses so-called fonts (writings) provided by Google for the uniform display of fonts. When calling up a page, your browser loads the required fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser used by you must build a connection to the servers of Google. Through this Google acquires the knowledge about the fact, that via your IP address our website has been accessed. The use of Google Fonts is carried out in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest in terms of Art. 6 (1) (f) DSGVO (EU General Data Protection Regulation).

If your browser does not support fonts, a standard font is used by your computer. Futher  informations about Google Fonts you find at https://developers.google.com/fonts/faq and at in the privacy policy statement of Google: https://www.google.com/policies/privacy/.

11. Video conferencing

For the communication with our clients via video conference we apply the online conferencing tool Skype for Business. The provider is Skype Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg. For details on data processing, please refer to Skype’s privacy policy: https://privacy.microsoft.com/de-de/privacystatement/.

If you communicate with us via video conference over the Internet, your personal data will be collected and processed by us and by the provider Skype for Business. In this context, the conference tool collects all data that you provide/ insert to use the tool (e-mail address and/ or your phone number). Furthermore, the conference tool processes the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context informations” in connection with the communication process (metadata). In addition, Furthermore, the provider of the tool processes all technical data required fort he handling of the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker as well as the type of connection. As far as contents are exchanged, uploaded or otherwise made available within the tool, these are also stored on the servers of the tool provider. Among these contents especially count cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service. Our options are largely based on the company policy of the respective provider. For further information on data processing by the conference tool, please refer to the privacy policy statements of Skype for Business.

The conference tool is used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 (1) (b) DSGVO, EU General Data Protection Regulation). Furthermore, the application of the tool serves the general simplification and acceleration of the communication with us or our company (legitimate interest in terms of Art. 6 (1) (f) DSGVO). Insofar as consent has been requested, the application of the tool in question is carried out on the basis of this consent; the consent can be revoked at any time with effect for the future.

The data collected immediately by us via the video conference tool is deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for the data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention time limits remain unaffected.

On the storage period of your data, which is stored by the operators of the conference tools for their own purposes, we have no influence. For details to it, please inform yourself directly at the operators of Skype for Business.

12. Technical faults

We cannot guarantee that our Internet presence is permanently available. Technical faults, interruptions due to maintenance work or outages cannot be excluded.

13. Actuality and modification of the privacy policy statement

Of course, we make every effort to keep our website up to date with the latest technical developments. In the event of technical changes as well as changes in the legal situation, it may therefore be necessary to modify this data protection declaration in the future. In any case, we make the respectively current version available to all users here at this point.